Green Care Solutions Limited Effective Date: June 2026
Green Care Solutions Limited ("we", "our", "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.
1. Who We Are
Green Care Solutions Limited is the data controller responsible for your personal data.
If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.
2. What Information We Collect
We may collect and process the following personal data:
Name
Email address
Telephone number
Company name
Address details
Information submitted through contact forms
Communications you send to us
Technical information including:
IP address
browser type and version
device information
pages visited
time spent on the website
3. How We Collect Your Data
We collect information when you:
Fill in forms on our website
Contact us by phone, email or post
Subscribe to newsletters or marketing communications
Request information about our services
Use our website through cookies and analytics tools
4. How We Use Your Information
We use your personal data to:
Respond to enquiries
Provide our services
Manage customer relationships
Improve our website and services
Send relevant communications and marketing (where permitted)
Comply with legal obligations
Protect our business and website security
5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases for processing your data:
Consent – where you have given clear permission
Contract – where processing is necessary to provide services
Legitimate Interests – for business administration, service improvement and communication
Legal Obligation – where we must comply with legal or regulatory requirements
6. Marketing Communications
We may send you marketing communications if:
you have requested information from us,
purchased services from us,
or opted in to receive updates.
You can unsubscribe or opt out at any time by contacting us or using the unsubscribe link in our emails.
7. Sharing Your Information
We do not sell your personal data.
We may share your information with trusted third parties including:
IT and website providers
Professional advisers
Marketing service providers
Regulatory or legal authorities where required
All third parties are required to respect the security of your personal data and process it lawfully.
8. Data Security
We take appropriate security measures to protect your personal data from unauthorised access, loss, misuse or disclosure.
However, no internet transmission is completely secure and we cannot guarantee absolute security.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting or reporting requirements.
10. Your Rights
Under UK data protection law, you have rights including:
The right to access your personal data
The right to correct inaccurate information
The right to request erasure of your data
The right to restrict processing
The right to object to processing
The right to data portability
The right to withdraw consent at any time
To exercise your rights, please contact us using the details above.
11. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
You can control cookies through your browser settings.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
14. Complaints
If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO).
